State Farm® Insurance Agent Caroline Dorris

"Jennifer spent nearly an hour going through potential policies with us and answering all of our questions. She helped us get great coverage at nearly half the price GEICO quoted, did not pressure us to sign up immediately, and was extremely helpful in follow-up emails as well. 10/10"

"Meet Patel was very helpful in helping me save on my insurance bundle. Thank you"

"Caroline and her team are absolute lifesavers! They make me feel like family and always put my needs first. Working with them to change from my old agency, during renewals and accidents, has been a breeze. I highly recommend them - I’ll never leave their side!!"

"Wonderful experience! Emma was super helpful and great to work with for my car insurance!"

"Emma was fabulous and very knowledgeable during this whole process! I’m very grateful for her help and she truly made this experience seamless and stress free 😊"

"Emma Preston through Caroline Dorris has been AMAZING to help me with my car insurance. I am leasing a new Hyundai 2025 Tucson. Emma is so helpful and caring. The process was very easy. I highly recommend anyone working with Emma and am thankful for this awesome team at State Farm!!"

"I was very impressed with Caroline’s professionalism and customer service. I know I will be taken care of by her and her office. Thank you Caroline Dorris!"

"Great service! Jennifer was able to help me with everything I needed!"

"Caroline is the best to work with! She’s very prompt and very personable. Overall great experience"

"My husband and I just built our first home and Alexis walked us through the steps of getting our home insurance set up. She was so patient and helpful! Would highly recommend!!"

"First time going through the process of getting my own car insurance and Emma could not have been more helpful! She answered all of my questions, explained the entire process, and alleviated any concerns I had. Highly recommend!!!"

"Emma is a rockstar, made changing our policy super easy and answered all of our questions in a very timely way!"

"10/02/2024, I’ve been a proud customer of Caroline Dorris State Farm Insurance Agency for many years, and they’ve consistently exceeded my expectations. They go above and beyond to find the best coverage at the best price for our home, auto, and life. Incredibly responsive – had a claim once, and they handled it with speed and efficiency. Caroline Dorris has fulfilled our insurance needs for many years. Caroline knows so much about insurance, and she also knows how to explain insurance to folks like me, who have difficulty understanding insurance. Paul Jones, customer service manager, is so nice, so professional, so very knowledgeable about insurance, and he returns phone calls and he replies to emails. I had questions about our homeowners insurance, and Paul answered my questions, and gave me complete peace of mind about our insurance. Emma is amazing, and she responds to emails, and phone calls and makes customers feel at ease, and comfortable. Paul, Emma, and Caroline make me have complete peace of mind about all of my family's insurance, with a strong sense of security, and a strong sense of calm, which is why we buy our insurance from Caroline Dorris State Farm Insurance Agency. My advice to all who read this is for you to call 205-322-3276, because Caroline, Paul, Emma, and all of the staff at Caroline Dorris State Farm Insurance will provide for your insurance needs. Five stars all the way! God bless! Mark N Tim Elders, Birmingham, AL, USA"

"Jennifer was so great to work with! I just moved to Birmingham and she got me set up with my new car insurance super fast and was so great in explaining things. She was also really personable, friendly, and easy to talk to. Definitely recommend Jennifer and this state farm office."

"Alexis was so sweet and helpful when I called! This was my first experience calling about my own insurance and she took the time to go over what everything means. I definitely feel more at peace after speaking with her. Would definitely recommend Caroline's office for any insurance needs!"

"Caroline is a very knowledgeable agent, and took the time to really understand my family and what our needs were before recommending the right insurance products in the right places to make sure we were protected! I would gladly recommend her to anyone looking to ensure they had the right insurance in place!"

"Emma was so helpful for me!! She informed me of all of my options and was calm and collected and very informative while still being personal! Saved me tons!"

"Emma Preston was incredibly helpful and met all my customer service needs! Great experience thanks to Emma."

"Emma from State Farm was a delight. She lowered my yearly homeowners and automobile policy fees from Progressive dramatically. I also like knowing that they have local offices nearby. Save yourself some money and check out their rates."

"Jennifer is seriously the BEST!!! She is so helpful and is truly the embodiment of a good neighbor. She has helped me so much after being in an accident this past year. She has the answers to all of my questions, is so kind, helpful, and very fast to respond to me. I know nothing about insurance and she has been there every step of the way to explain things to me. Ive never had a bad experience here and all of the agents here are great but Jennifer has my heart. Live laugh love Jennifer and state farm. LOVE YOU JEN!!!!!"

"Today, I talked with Emma about ways to reduce the premium for my car insurance. She spent a large amount of time looking at different approaches. As a result, I ended up with a much reduced premium, a safe driver plan, and an umbrella plan that I did not have before. It was great to have someone who cared about helping me to save money since I am retired and on a fixed income Barbara Bonfield"

"Caroline and her team were amazing to work with when we needed renters insurance while our son was attending UAB. I would highly recommend them."

"Amazing! Jennifer went above and beyond to help us with insurance for our new office building."

"The entire staff is caring and focused on making sure we have what we need. They give really good advice and they've never tried to oversell us. We've been with State Farm over 40 years. They have always had our best interest at heart. We've never once considered switching."

"Alexis was extremely helpful and sweet when I called to get quotes. She explained the process very well. Definitely recommend Caroline Dorris State Farm!!"