State Farm® Insurance Agent Caroline Dorris

"First time going through the process of getting my own car insurance and Emma could not have been more helpful! She answered all of my questions, explained the entire process, and alleviated any concerns I had. Highly recommend!!!"

"Emma is a rockstar, made changing our policy super easy and answered all of our questions in a very timely way!"

"10/02/2024, I’ve been a proud customer of Caroline Dorris State Farm Insurance Agency for many years, and they’ve consistently exceeded my expectations. They go above and beyond to find the best coverage at the best price for our home, auto, and life. Incredibly responsive – had a claim once, and they handled it with speed and efficiency. Caroline Dorris has fulfilled our insurance needs for many years. Caroline knows so much about insurance, and she also knows how to explain insurance to folks like me, who have difficulty understanding insurance. Paul Jones, customer service manager, is so nice, so professional, so very knowledgeable about insurance, and he returns phone calls and he replies to emails. I had questions about our homeowners insurance, and Paul answered my questions, and gave me complete peace of mind about our insurance. Emma is amazing, and she responds to emails, and phone calls and makes customers feel at ease, and comfortable. Paul, Emma, and Caroline make me have complete peace of mind about all of my family's insurance, with a strong sense of security, and a strong sense of calm, which is why we buy our insurance from Caroline Dorris State Farm Insurance Agency. My advice to all who read this is for you to call 205-322-3276, because Caroline, Paul, Emma, and all of the staff at Caroline Dorris State Farm Insurance will provide for your insurance needs. Five stars all the way! God bless! Mark N Tim Elders, Birmingham, AL, USA"

"Jennifer was so great to work with! I just moved to Birmingham and she got me set up with my new car insurance super fast and was so great in explaining things. She was also really personable, friendly, and easy to talk to. Definitely recommend Jennifer and this state farm office."

"Alexis was so sweet and helpful when I called! This was my first experience calling about my own insurance and she took the time to go over what everything means. I definitely feel more at peace after speaking with her. Would definitely recommend Caroline's office for any insurance needs!"

"Caroline is a very knowledgeable agent, and took the time to really understand my family and what our needs were before recommending the right insurance products in the right places to make sure we were protected! I would gladly recommend her to anyone looking to ensure they had the right insurance in place!"

"Emma was so helpful for me!! She informed me of all of my options and was calm and collected and very informative while still being personal! Saved me tons!"

"Emma Preston was incredibly helpful and met all my customer service needs! Great experience thanks to Emma."

"Emma from State Farm was a delight. She lowered my yearly homeowners and automobile policy fees from Progressive dramatically. I also like knowing that they have local offices nearby. Save yourself some money and check out their rates."

"Jennifer is seriously the BEST!!! She is so helpful and is truly the embodiment of a good neighbor. She has helped me so much after being in an accident this past year. She has the answers to all of my questions, is so kind, helpful, and very fast to respond to me. I know nothing about insurance and she has been there every step of the way to explain things to me. Ive never had a bad experience here and all of the agents here are great but Jennifer has my heart. Live laugh love Jennifer and state farm. LOVE YOU JEN!!!!!"

"Today, I talked with Emma about ways to reduce the premium for my car insurance. She spent a large amount of time looking at different approaches. As a result, I ended up with a much reduced premium, a safe driver plan, and an umbrella plan that I did not have before. It was great to have someone who cared about helping me to save money since I am retired and on a fixed income Barbara Bonfield"

"Caroline and her team were amazing to work with when we needed renters insurance while our son was attending UAB. I would highly recommend them."

"Amazing! Jennifer went above and beyond to help us with insurance for our new office building."

"The entire staff is caring and focused on making sure we have what we need. They give really good advice and they've never tried to oversell us. We've been with State Farm over 40 years. They have always had our best interest at heart. We've never once considered switching."

"Alexis was extremely helpful and sweet when I called to get quotes. She explained the process very well. Definitely recommend Caroline Dorris State Farm!!"

"I spoke with a very nice lady by the name of Alexis on the phone. I had some questions and concerns about my policies. She was able to answer all of my questions and was very thorough with her answers."

"Emma Preston was so very helpful and was happy to assist me with any questions I had. Caroline Dorris State Farm is my number one choice for any and all insurance needs."

"Emma Preston was extremely helpful and informative when I called. She is a superstar. I will be using Caroline Dorris State Farm for all my insurance needs thanks for Emma."

"The service I received over the phone from Emma Preston, was unmatched she answered my questions without hesitation. Emma was so nice and kind over the phone. Emma asked how my day was and by the end of that short phone call I felt like I had made a friend I will continue to do business with this State Farm agency in the future!!!!"

"Such a wonderful experience! Emma Preston was great to work with! I would definitely recommend Caroline Dorris State Farm!"

"Alexis was a great help when I called to get an Umbrella policy. She explained everything really well. Great customer service all around!"

"Caroline Dorris and Taylor Dye has been fantastic. Taylor is my go to and can’t thank them enough."

"Always a pleasure working with the people at Caroline Dorris Statefarm. I worked with Emma Preston on my most recent visit and she was organized, helpful, and to the point. She set me up with the auto coverage I needed at a great price. Would highly recommend Emma (or anyone at this office) to anyone I know!"

"Experience has been wonderful as Caroline was extremely helpful as well as personable. Finding the right insurance is not easy. Her caring and interest in me was beyond words. It's nice to know.I have somebody local. I can call because, in the past I had to always call a National number and then they had to connect me with someone who handled the state I lived in. Thank you Caroline. Robert Javinett"

"Great experience working with Caroline Dorris and her staff. Friendly, responsive, knowledgeable, and understanding. I would recommend to anyone."